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The easiest way to contact us is using this form, we endevour to answer your query within 3 hours during our operating hours, which are Monday - Friday 9:30am to 5:30pm.

Contact us

Is your query about an existing order?
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Call us

You can reach us on 0208 123 0818, Monday - Friday 9:30am - 5.30pm. Can be called at no extra charge on many phone tariffs.

Email us

You can email us directly:

Postal address

Special Moment
4 Crossfield Crescent
YORK
YO19 4QJ
United Kingdom
Customer service number: 0208 123 0818
Monday - Friday 9:30am - 5.30pm. Please note we are unable to take orders over the phone.
Payment methods we accept
Payment cards accepted
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