Your Privacy Matters to Us

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If you choose to 'Accept all', we will also use optional cookies and data to:

- Measure audience engagement and site statistics
- Deliver and measure the effectiveness of ads

If you choose to 'Reject all', we will not use these optional cookies.

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About Special Moment

History

We started making personalised calendars in 2003 for friends and family, they were very popular and were often given as gifts, and people started asking where they could buy them from. So we decided to turn it into a business and created this website, from which we've sold thousands of personalised calendars. Then, in 2012, the whole website was completely revamped as we took the step to supply personalised gifts of all kinds.
We are constantly looking for new ways to improve the entire shopping experience, and appreciate greatly any feedback we receive.
Special Moment is a family run business based in York, United Kingdom.

Delivery

For information on delivery please see delivery.

Payment security

Credit/debit card transactions are placed securely using Paypal or Elavon. Some of the ways we ensure your shopping experience is a safe and secure one:
- 256 bit encrytion on our entire website, SSL provided by comodo.com
- We never store your credit/debit card details
- Payments are securely processed by industry leader Elavon using 256-bit SSL encryption, or by PayPal
- Your data is secure with us, and we will never share your data with a 3rd party

Returns, refunds and cancellations

See here for more information.

Reaching us

We can be contacted via phone, email or post. See contact for all details regarding this.

Privacy policy

Maintaining the privacy and security of our customer's information is our highest priority. Find our privacy policy here.
Customer service number: 0208 123 0818
Monday - Friday 9:30am - 5.30pm. Please note we are unable to take orders over the phone.
Payment methods we accept
Payment cards accepted
Copyright (c) 2004 - 2024 Special Moment