Your Privacy Matters to Us

We use essential cookies to ensure that we give you the best experience on our website.

If you choose to 'Accept all', we will also use optional cookies and data to:

- Measure audience engagement and site statistics
- Deliver and measure the effectiveness of ads

If you choose to 'Reject all', we will not use these optional cookies.

Select 'More options' to see additional information.

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About Special Moment


Special Moment began in 2005, crafting personalised calendars for friends and family. Due to their popularity and frequent gifting, demand grew, leading us to establish a dedicated website. Since then, we've expanded our range to include a variety of personalised gifts, selling thousands since our inception. In 2012, we completely revamped our website to better serve our customers' evolving needs.

We are committed to enhancing your shopping experience and value all feedback. Our continuous pursuit of innovation keeps our offerings fresh and exciting.

Based in York, Special Moment is a proud family-run business, deeply rooted in our community.


For information on delivery please see delivery.

Payment security

Credit/debit card transactions are placed securely using Paypal or Elavon. Some of the ways we ensure your shopping experience is a safe and secure one:

- 256 bit encrytion on our entire website, SSL provided by
- We never store your credit/debit card details
- Payments are securely processed by industry leader Elavon using 256-bit SSL encryption, or by PayPal
- Your data is secure with us, and we will never share your data with a 3rd party

Returns, refunds and cancellations

See here for more information.

Reaching us

We can be contacted via phone, email or post. See contact for all details regarding this.

Privacy policy

Maintaining the privacy and security of our customer's information is our highest priority. Find our privacy policy here.

Customer service number: 0208 123 0818
Monday - Friday 9:30am - 5.30pm.
Payment methods we accept:
Payment cards accepted
Copyright (c) 2004 - 2024 Special Moment