About Special Moment


We started making personalised calendars in 2003 for friends and family, they were very popular and were often given as gifts, and people started asking where they could buy them from. So we decided to turn it into a business and created this website, from which we've sold thousands of personalised calendars. Then, in 2012, the whole website was completely revamped as we took the step to supply personalised gifts of all kinds.
We are constantly looking for new ways to improve the entire shopping experience, and appreciate greatly any feedback we receive.
Special Moment is a family run business based in London, United Kingdom.


For information on delivery please see delivery.

Payment security

Credit/debit card transactions are placed securely using Paypal or Sagepay. Some of the ways we ensure your shopping experience is a safe and secure one:
- 256 bit encrytion on our entire website, SSL provided by comodo.com
- We never store your credit/debit card details
- Payments are securely processed by industry leader SagePay using 256-bit SSL encryption, or by PayPal
- Your data is secure with us, and we will never share your data with a 3rd party


We guarantee your satisfaction. See here for more information on our returns policy.

Reaching us

We can be contacted via phone, email or post. See contact for all details regarding this.

Privacy policy

Special Moment do not disclose buyers' information to third parties. Cookies are used to store your customer ID only. Turning off cookies may cause problems with the shopping experience.

Returns policy

Please see returns/refunds/cancellations for complete information on our returns policy.
Customer service number: 0208 123 0818
Monday - Friday 9:30am - 5.30pm. Please note we are unable to take orders over the phone.
Payment methods we accept
Payment cards accepted
Copyright (c) 2004 - 2022 Special Moment