About Special Moment

History

We started making personalised calendars in 2003 for friends and family, they were very popular and were often given as gifts, and people started asking where they could buy them from. So we decided to turn it into a business and created this website, from which we've sold thousands of personalised calendars. Then, in 2012, the whole website was completely revamped as we took the step to supply personalised gifts of all kinds.

We are constantly looking for new ways to improve the entire shopping experience, and appreciate greatly any feedback we receive.

Special Moment is a family run business based in London, United Kingdom.

Delivery

For information on delivery please see delivery.

Payment security

Credit/debit card transactions are placed securely using Paypal or Sagepay. Please visit the respective websites for more information.

Guarantee

We guarantee your satisfaction. See guarantee  for more information.

Reaching us

We can be contacted via phone, email or post. See contact  for all details regarding this.

Privacy policy

Special Moment do not disclose buyers' information to third parties. Cookies are used to store your customer ID only. Turning off cookies may cause problems with the shopping experience.

Returns policy

Please see returns/refunds/cancellations  for complete information on our returns policy.